What to Expect as a Visitor

Thank you for accepting our invitation to visit your friend or loved one. It is our goal to provide the highest quality of healthcare to our patients. In order to do so, we have established guidelines. Many of these guidelines are in response to mental health laws and regulations and seek to protect the safety, rights and confidentiality of our patients.

Please take a few moments to review these guidelines before you visit. We also expect each visitor to conduct themselves in a supportive fashion and follow the hospital visitation policies in order to ensure the safety and well-being of all patients including their loved one.

What Are Visiting Hours?

Adult Units

• Virtual visitation is available 7 days a week by request and as availability permits.
• In person visitation is from 6:15 – 7:00pm daily
• Check-in time: 5:45 pm – 6:15 pm
• Visitation is limited to 45 minutes and two visitors per patient.
• All visitors must be 18 years of age or older.
• Unit Schedules
  • Monday, Wednesday, Friday, Sunday: C, E, F
  • Tuesday, Thursday, Saturday: A, B, D

Adolescent Units

• Virtual is available seven days a week by request and as availability permits.
• In person visitation is from 7:15 – 8:00pm daily. 
• Check-in time: 6:45 pm – 7:15 pm             
• Visitation is limited to 45 minutes and two visitors per patient.
• All visitors must be 18 years of age or older.

Preparing for Visitation

Please review visitation information and guidelines here to prepare for your visit.

What can I bring to the hospital?

Very few outside items are allowed in a psychiatric hospital to ensure a safe environment for each patient. Anything that could be used for self-harm or could jeopardize confidentiality is strictly prohibited including cell phones. For a full list of permitted items, please see here. Outside food is not allowed.

What can I leave with a patient?

You can bring a limited amount of clothing for a patient. We ask that no more than a three-day supply be brought in. We have restrictions on items that could pose a threat or harm patients or staff. Such items are referred to as contraband. Please refrain from giving patients any sharp objects, clothing with ties, underwire or laces, chemical or hard plastic items including teddy bears.

May I make phone calls to my loved one?

Phone calls with patients are encouraged during free time. Exceptions will be made if clinically indicated. Unit phones are made available to patients and located in the unit hallways. We ask patients to limit their calls to 10 minutes so that other patients can access the phone.

Can I send mail or flowers to my loved one?

You can send mail and address it to your loved one. Please note, for safety reasons all mail will be opened in front of a staff member. Flowers are not allowed on the units.